This Privacy Policy describes how FINNOVIC CONSULTANCY - FZCO, operating as TradingTeaching ("we," "us," or "our"), collects, uses, and shares information about you when you visit our website at tradingteaching.com (the "Site") or purchase our products.
1. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Contact Information: Name, email address, and any other information you provide when contacting us through our contact form or email.
- Purchase Information: When you purchase our books through third-party platforms (such as Amazon), those platforms handle your payment information. We may receive your name and email address for order fulfillment purposes.
- Communication Data: Records of your correspondence with us if you contact us.
Academy Accounts and Courses
When you register or buy a course at academy.tradingteaching.com, we collect:
- Account details: your name, email address (confirmed with a one-time code), mobile number and preferred language.
- Order details: the course, price, currency, your country, and whether you paid by card or bank transfer. Card payments are handled by Stripe; we never see or store your card number. For bank transfers we receive the payment details shown on your bank's transfer.
- Learning records: which lessons you have completed and your quiz results.
- Sign-in records: a secure cookie that keeps you signed in. An account can be signed in on one device at a time.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Device Information: Browser type, operating system, device type, and screen resolution.
- Usage Information: Pages visited, time spent on pages, links clicked, and referring website.
- Location Information: General geographic location based on IP address.
- Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill book orders
- Provide your courses, track your progress and keep your account secure
- Contact you about your account, your orders and your courses, by email or on your mobile number
- Offer courses, emails and subtitles in your preferred language as they become available
- Send you updates about our books and educational content (with your consent)
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Protect against fraud and unauthorized access
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and email delivery. These include Stripe (card payments), Cloudflare (academy hosting and video delivery), Resend (email delivery) and Google Analytics (website statistics).
- Legal Requirements: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Third-Party Platforms
Our books are sold through third-party platforms such as Amazon. When you purchase through these platforms, your transaction is governed by their respective privacy policies. We encourage you to review the privacy policies of any third-party platforms you use:
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our Site
- Improve our Site and services
- Provide analytics
You can control cookies through your browser settings. Note that disabling cookies may affect some features of our Site.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 3 years unless you request earlier deletion.
Academy account and learning records are kept while your account is open. Order records are kept as long as accounting and tax law requires. You can ask us to close your account and delete your data at any time.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to opt out of marketing communications
- The right to data portability
To exercise these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.
10. Children's Privacy
Our Site and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
FINNOVIC CONSULTANCY - FZCO
Dubai, United Arab Emirates
Email: privacy@tradingteaching.com
Website: Contact Form